OKX restricted countries: where “not available in your region” comes from
OKX's terms (OKX Risk & Compliance Disclosure §3, Last Updated: 8 July 2026) list 20 countries or regions it does not serve, and 8 where some products are limited.
Source · checked 6 Nov 2026
Not served
| Country or region | What the terms say |
|---|---|
| AF | “Restricted Locations, which at this time include Afghanistan, Canada, Cuba, Hong Kong, Iran, India, Japan, Malaysia, Nepal, North Korea, Syria, the Crimea, Donetsk and Luhansk regions of Ukraine,” |
| AS | “within the United States of America including all U.S. territories such as Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the U.S. Virgin Islands (St. Croix, St. John and St. Thomas),” |
| CU | “Restricted Locations, which at this time include Afghanistan, Canada, Cuba, Hong Kong, Iran, India, Japan, Malaysia, Nepal, North Korea, Syria, the Crimea, Donetsk and Luhansk regions of Ukraine,” |
| Canada | “Restricted Locations, which at this time include Afghanistan, Canada, Cuba, Hong Kong, Iran, India, Japan, Malaysia, Nepal, North Korea, Syria, the Crimea, Donetsk and Luhansk regions of Ukraine,” |
| GU | “the United States of America including all U.S. territories such as Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the U.S. Virgin Islands (St. Croix, St. John and St. Thomas),” |
| Hong Kong | “Restricted Locations, which at this time include Afghanistan, Canada, Cuba, Hong Kong, Iran, India, Japan, Malaysia, Nepal, North Korea, Syria, the Crimea, Donetsk and Luhansk regions of Ukraine,” |
| IR | “Restricted Locations, which at this time include Afghanistan, Canada, Cuba, Hong Kong, Iran, India, Japan, Malaysia, Nepal, North Korea, Syria, the Crimea, Donetsk and Luhansk regions of Ukraine,” |
| India | “Restricted Locations, which at this time include Afghanistan, Canada, Cuba, Hong Kong, Iran, India, Japan, Malaysia, Nepal, North Korea, Syria, the Crimea, Donetsk and Luhansk regions of Ukraine,” |
| Japan | “Restricted Locations, which at this time include Afghanistan, Canada, Cuba, Hong Kong, Iran, India, Japan, Malaysia, Nepal, North Korea, Syria, the Crimea, Donetsk and Luhansk regions of Ukraine,” |
| KP | “Restricted Locations, which at this time include Afghanistan, Canada, Cuba, Hong Kong, Iran, India, Japan, Malaysia, Nepal, North Korea, Syria, the Crimea, Donetsk and Luhansk regions of Ukraine,” |
| MP | “of America including all U.S. territories such as Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the U.S. Virgin Islands (St. Croix, St. John and St. Thomas),” |
| Malaysia | “Restricted Locations, which at this time include Afghanistan, Canada, Cuba, Hong Kong, Iran, India, Japan, Malaysia, Nepal, North Korea, Syria, the Crimea, Donetsk and Luhansk regions of Ukraine,” |
| Nepal | “Restricted Locations, which at this time include Afghanistan, Canada, Cuba, Hong Kong, Iran, India, Japan, Malaysia, Nepal, North Korea, Syria, the Crimea, Donetsk and Luhansk regions of Ukraine,” |
| PR | “jurisdictions within the United States of America including all U.S. territories such as Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the U.S. Virgin Islands (St. Croix,” |
| SY | “Restricted Locations, which at this time include Afghanistan, Canada, Cuba, Hong Kong, Iran, India, Japan, Malaysia, Nepal, North Korea, Syria, the Crimea, Donetsk and Luhansk regions of Ukraine,” |
| UA (09) | “Restricted Locations, which at this time include Afghanistan, Canada, Cuba, Hong Kong, Iran, India, Japan, Malaysia, Nepal, North Korea, Syria, the Crimea, Donetsk and Luhansk regions of Ukraine,” |
| UA (14) | “Restricted Locations, which at this time include Afghanistan, Canada, Cuba, Hong Kong, Iran, India, Japan, Malaysia, Nepal, North Korea, Syria, the Crimea, Donetsk and Luhansk regions of Ukraine,” |
| UA (43) | “Restricted Locations, which at this time include Afghanistan, Canada, Cuba, Hong Kong, Iran, India, Japan, Malaysia, Nepal, North Korea, Syria, the Crimea, Donetsk and Luhansk regions of Ukraine,” |
| UZ | “Northern Mariana Island, and the U.S. Virgin Islands (St. Croix, St. John and St. Thomas), and Uzbekistan. OKX may restrict services in other jurisdictions including but not limited to Australia” |
| VI | “territories such as Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the U.S. Virgin Islands (St. Croix, St. John and St. Thomas),” |
Limited services
| Country or region | Not offered |
|---|---|
| Australia | derivatives, cefi |
| BS | retail_products |
| Brazil | derivatives, p2p |
| ER | p2p |
| RU | fiat_payments |
| South Korea | derivatives, p2p |
| United Kingdom | derivatives, cefi, p2p |
| United States | certain_us_jurisdictions |
Why the app says “not available in your region”
- Your country of residence is on the list above. The exchange checks the country you give at sign-up and the documents you upload.
- Your App Store or Play Store account is set to a country where the app is not listed. The store region follows your account, not your location.
- You are connecting through a network address in a restricted country. Using a VPN to get around this usually breaks the exchange's terms and can lead to a frozen account.